Terms & CONDITIONS

Marketing Sweet SEO Premium Program Terms & Conditions

1. General

These Terms and Conditions apply to your participation in the ‘Marketing Sweet SEO Premium Program’ as provided by Marketing Domain Pty Ltd (defined below).

Under the Program, Program Members gain access to certain Rewards and Benefits.

This Program is made available at Marketing Domain Pty Ltd’s discretion, as an additional incentive to Clients.

You may be entitled to Benefits pursuant to the Program, however the ongoing operation of and your participation in, the Program is not guaranteed by Marketing Domain Pty Ltd.

Marketing Domain Pty Ltd retains the right to change or cancel the Program at any time in accordance with these Terms and Conditions.

It is a Program Member’s responsibility to ensure that they read and understand these Terms and Conditions both before enrolling in the Program, and as amended from time to time. Marketing Domain Pty Ltd recommends that Program Members check the Terms and Conditions periodically.

You may opt-out of this Program at any time in accordance with these terms.

In these Terms and Conditions, unless the contrary intention appears:

  • we,” “us” or “our” means Marketing Domain Pty Ltd.

2. Definitions:

Unless the context otherwise requires, the following definitions apply:

‘Benefit’ means any of the facilities, promotions, or services offered or available to a Program Member as a result of his or her participation in the Program;

‘Qualifying Terms’ are used to determine your applicable membership level;

‘Reward’ means a product or service available for redemption;

‘Terms and Conditions’ means these terms and conditions and any other documents referred to in them.

‘Marketing Sweet’ means Marketing Domain Pty Ltd and its Related Affiliates.

Participation in the SEO Premium Program is a privilege granted to Program Members and is not guaranteed and may be revoked at any time in Marketing Domain Pty Ltd’s sole discretion in accordance with these Terms and Conditions.

You are only eligible to participate in the SEO Premium Program if you:

  • Have been a SEO client of Marketing Domain Pty Ltd for minimum 12-months; and
  • You remain a client with Marketing Domain Pty Ltd.

Membership is free. Eligible participants signed up to the Program are “Program Members”.

You must not share your Program account with any other person or have multiple Program accounts. If you own more than one (1) business and these additional businesses are part of Marketing Domain Pty Ltd’s SEO client base, you may be eligible for more than one account. 

3. Membership Levels

There are multiple membership levels available to Program Members.

Each membership level allows you to access certain Benefits. 

You will automatically unlock a membership level if you meet the requirements for the membership level in regards to per month spend, and time on board as a client. 

Once you have unlocked a higher membership level, you will remain in that membership level for as long as you maintain the minimum required monthly spend, or until you surpass the required time on board to move up to the next membership tier. 

4. Earning Membership

Exclusions may change from time to time in accordance with these Terms and Conditions.

In addition, the Qualifying Terms can change in accordance with these Terms and Conditions.

Marketing Domain Pty Ltd does not guarantee the continued availability of any particular product.

5. Earning Membership outside of Australia

You may earn membership in countries outside of Australia where Marketing Domain Pty Ltd operates (Overseas Transactions).

Such Overseas Transactions will be converted from local currency to Australian dollars at the currency conversion rate applicable at the time the transaction is processed.

Please note that a transaction outside of Australia is subject to the same Exclusions identified above and may not necessarily earn you the same amount of Points as an Eligible Transaction may have in Australia.

In addition, Marketing Domain Pty Ltd does not guarantee the availability of an Eligible Transaction outside Australia.

6. Revocation of Membership

Marketing Domain Pty Ltd may revoke a membership or adjust a membership where:

  • the applicable transaction for which the membership was earned, is refunded
  • the SEO plan required to obtain membership is cancelled, or the monthly spend is reduced below the minimum monthly spend requirement
  • acting reasonably, Marketing Domain Pty Ltd believes, in its reasonable opinion that such membership was earned through or in connection with any fraud or in violation of these Terms and Conditions

7. Program Benefits

General

All Rewards and Benefits made available in connection with the Program are granted at the discretion of Marketing Domain Pty Ltd, and Marketing Domain Pty Ltd does not guarantee the continued availability of any particular Reward or Benefit.

Benefits

Benefits will vary depending on your membership level. 

Marketing Domain Pty Ltd may at its discretion provide certain Program Members with personalised offers (and therefore rewards may differ amongst Program Members).

Marketing Domain Pty Ltd is not responsible to you if any Benefit is not available for any reason.

8. Expiration of Points

Redeemable memberships are non-transferrable and expire (if not converted into an available membership) within 6 months of you becoming eligible for the relevant membership tier. 

9. Suspension or Termination of Program

Marketing Domain Pty Ltd gives no warranty as to the continuing availability of the Program.

Marketing Domain Pty Ltd may terminate or suspend the Program at any time. Wherever possible, Marketing Domain Pty Ltd will give notice to Program Members of such termination or suspension, and Program Members.

10. Suspension or Termination of Program account

Marketing Domain Pty Ltd may suspend or terminate your Program account or the Program at any time and without notice where you:

  • fail to comply with the Membership Terms; or
  • you provide misleading information or make any misrepresentation to Marketing Domain Pty Ltd in connection with the Program.

If Marketing Domain Pty Ltd intends to take action under this clause, it will notify the Program Member of its intention and the reason for that action. 

You may also terminate your Program account at any time by contacting Marketing Domain Pty Ltd support.

Marketing Domain Pty Ltd will not be liable to you for the termination of the Program for any reason whatsoever, including (without limitation) for any Points in your account at the time of termination.

11. Effect of Suspension or Termination of your Program account

If your Program is suspended for any reason whatsoever, Marketing Domain Pty Ltd may cancel any Rewards and/or Benefits until any review is completed. 

If your Program account is terminated for any reason whatsoever, you will no longer be a Program Member and all Points and other benefits earned during the relevant Program Period will be forfeited immediately. 

12. Program Changes

Marketing Domain Pty Ltd may modify any part of the Program at any time, including in respect of Rewards and Benefits offered under each membership level and how you earn and redeem Points.

13. Personal Information

The information in this clause should be read alongside Marketing Domain Pty Ltd’s Privacy Policy, which contains more detailed information about how a Program Member’s personal information is collected, used and disclosed in relation to the Program.

Marketing Domain Pty Ltd uses personal information about each Program Member as described in Marketing Domain Pty Ltd’s Privacy Policy, including:

(a) to facilitate the Program Member’s participation in the Program;

(b) for operational management of the Program;

(c) to enable Marketing Domain Pty Ltd to market products and services to the Program Member

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